Privacy Policy
Wamy Energies e Agentes de Navegação, LDA
1. Introduction
Wamy Energies e Agentes de Navegação, LDA (“Wamy Energies”, “we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at wamyenergies.com (the “Website”) or submit an enquiry through our contact form.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Website. This Policy should be read alongside our Terms and Conditions.
2. Information We Collect
2.1 Information You Provide Directly
We collect information you voluntarily provide to us when you submit an enquiry through the contact form on the Website. This may include:
- First name and last name
- Email address
- Telephone number
- Company name
- The nature of the service you are enquiring about
- Any additional information you choose to include in your message
2.2 Information Collected Automatically
When you visit the Website, certain information may be collected automatically, including:
- Your IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages you visit on the Website and the time spent on each page
- The website from which you arrived at our Website (referral URL)
- Date and time of your visit
This information is collected through cookies and similar tracking technologies, and through our analytics provider (Google Analytics 4). Please see Section 7 (Cookies) for more details.
2.3 Information We Do Not Collect
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, health data, biometric data, or financial account information through the Website.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- To respond to your enquiry and communicate with you about our services
- To provide you with information, quotations, or proposals that you have requested
- To understand how visitors use the Website so that we can improve its content and performance
- To monitor and analyse trends and usage on the Website using Google Analytics 4
- To protect the security and integrity of the Website
- To comply with applicable legal obligations
We will only use your personal information for the purposes for which it was collected, or for compatible purposes that you would reasonably expect. We will not sell, rent, or trade your personal information to third parties for their own marketing purposes.
4. Legal Basis for Processing
Where applicable under data protection law, we process your personal information on the following legal bases:
- Consent — when you submit an enquiry through our contact form, you consent to us processing your contact details for the purpose of responding to your enquiry
- Legitimate Interests — we process Website usage data under our legitimate interest in understanding how the Website is used and improving the user experience, where this does not override your fundamental rights and freedoms
- Legal Obligation — where we are required to process or retain personal information to comply with applicable Angolan law
5. How We Share Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
5.1 Service Providers
We work with trusted third-party service providers who assist us in operating the Website and delivering our services. These providers are given access to your information only as necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of your information. Our current service providers relevant to the Website include:
- Google Analytics — website analytics (see Section 7)
- Our web hosting provider (IONOS) — for the secure hosting of the Website and its data
- WPForms — for the processing and delivery of contact form submissions
5.2 Legal Requirements
We may disclose your personal information if required to do so by law, or if we believe in good faith that such disclosure is necessary to comply with applicable legal process, respond to lawful requests from public authorities, protect the rights, property, or safety of Wamy Energies, our clients, or others, or to detect, prevent, or address fraud, security, or technical issues.
5.3 Business Transfers
In the event of a merger, acquisition, reorganisation, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you if your information becomes subject to a different privacy policy as a result of such a transfer.
6. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law:
- Contact form submissions — retained for up to 2 years from the date of submission, or as long as the business relationship with the enquirer continues
- Website analytics data — retained in accordance with Google Analytics’ standard data retention settings (currently 14 months by default, configurable)
- Legal and compliance records — retained for as long as required under applicable Angolan law
When personal information is no longer needed, we will securely delete or anonymise it.
7. Cookies
7.1 What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide analytical information to the website owner.
7.2 Cookies We Use
The Website uses the following categories of cookies:
These cookies are essential for the Website to function correctly. They cannot be switched off in our systems. They include cookies that enable the contact form to work and that remember your cookie consent preferences. No personal data is stored in these cookies.
We use Google Analytics 4 to understand how visitors interact with the Website. These cookies collect information about the number of visitors, the pages they visit, and how they navigate the Website. All data is aggregated and anonymised. These cookies are only placed after you have given your consent through the cookie consent banner.
Google Analytics cookies used:
- _ga — used to distinguish unique users, expires after 2 years
- _ga_[container-id] — used to persist session state, expires after 2 years
7.3 Managing Cookies
On your first visit to the Website, you will be presented with a cookie consent banner. You may accept all cookies, accept only strictly necessary cookies, or manage your preferences individually. You can update your cookie preferences at any time by clicking the cookie settings option in the consent banner.
You can also control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling cookies may affect the functionality of the Website. For more information about managing cookies, please visit www.allaboutcookies.org
8. Google Analytics
We use Google Analytics 4 (“GA4”), a web analytics service provided by Google LLC. GA4 uses cookies and similar tracking technologies to analyse how users interact with the Website and to compile statistical reports on Website activity.
The information generated by GA4 cookies about your use of the Website is transmitted to and stored by Google on servers which may be located outside of Angola, including in the United States. Google uses this information to evaluate your use of the Website and to compile reports for us.
We have configured Google Analytics to anonymise IP addresses before they are stored by Google. You can prevent GA4 from collecting and processing your data by:
- Declining analytics cookies in our cookie consent banner
- Installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout
For more information on how Google processes data collected through GA4, please review Google’s Privacy Policy at policies.google.com/privacy.
9. Your Rights
Depending on applicable law, you may have the following rights in relation to your personal information:
- Right of Access — the right to request a copy of the personal information we hold about you
- Right to Rectification — the right to request that we correct any inaccurate or incomplete personal information we hold about you
- Right to Erasure — the right to request that we delete your personal information in certain circumstances
- Right to Restriction — the right to request that we restrict the processing of your personal information in certain circumstances
- Right to Object — the right to object to processing of your personal information where we are relying on legitimate interests as the legal basis
- Right to Data Portability — the right to request that we provide your personal information in a structured, commonly used, machine-readable format
- Right to Withdraw Consent — where we are processing your information on the basis of consent, you have the right to withdraw that consent at any time
To exercise any of these rights, please contact us at info@wamyenergies.com. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before processing your request.
10. Security
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or alteration. These measures include:
- Secure HTTPS encryption across the Website
- Wordfence security plugin providing a web application firewall and malware protection
- Regular security monitoring and updates to the WordPress platform and all installed plugins
- Access controls limiting who within Wamy Energies can access contact form data
However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security.
11. International Data Transfers
Wamy Energies is based in Angola. When you submit an enquiry through the Website, your personal information may be transferred to and processed in countries outside Angola, including by our service providers such as Google (analytics) and IONOS (web hosting), which may operate servers in the European Union or the United States.
Where we transfer your personal information outside Angola, we take steps to ensure that your information receives an adequate level of protection, including through the use of contractual safeguards with our service providers.
12. Children's Privacy
The Website is not directed at children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verified parental consent, we will take steps to delete that information as promptly as possible
13. Links to Other Websites
The Website may contain links to third-party websites. This Privacy Policy applies only to the Wamy Energies website. We are not responsible for the privacy practices of other websites and encourage you to read the privacy notices of any third-party website you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the “Last Updated” date at the top of this Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If we make material changes, we will take reasonable steps to notify you, which may include a notice on the Website.
15. Contact Us
If you have questions, comments, or concerns about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us:
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Company
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Data Controller
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Email
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Telephone
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Address
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Wamy Energies e Agentes de Navegação, LDA
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Wamy Energies e Agentes de Navegação, LDA
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Rua Major Kanhangulo, Edifício Baía, 10º Andar Luanda, Angola
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